Client re-engagement that won a multi-year contract

Client re-engagement plus follow-up and field-ops automation for an exterior-maintenance company. The engagement grew into a multi-year contract.

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Client re-engagementAutomationField operations

The challenge

Past clients going quiet, and manual follow-ups and subcontractor coordination slowing the operation down.

What we did

Client re-engagement to bring past clients back, follow-up automations so leads stop slipping through the cracks, a subcontractor-management workflow and a deployed field-operations page. The relationship grew into a multi-year contract.

Outcomes

→Past clients re-engaged
→Follow-ups and field ops automated
→Grew into a multi-year contract

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